Tech for humanity | Happy building
科技为人 | 乐在创造
Chelsea Q. Gong
宫师姐
First-generation college student · rural village in China → NYC
家中第一个大学生 · 从中国农村到纽约
Multilingual — Jiaodong dialect · Mandarin · English · Cantonese · Korean (beginner)
多语言 — 胶东方言 · 普通话 · 英语 · 粤语 · 韩语（初学）
Learning something new every year — Chess · Storytelling · Improv · Ballroom · Tennis · Boxing · Ballet · Painting…
每年学一样新东西 — 国际象棋 · 故事叙述 · 即兴表演 · 交谊舞 · 网球 · 拳击 · 芭蕾 · 绘画…
12+ years. 2 product acquisitions.
Always building what doesn't exist yet.
12年产品经验｜两次产品并购
永远在创造与构建新产品
2× Acquired
0→1 Builder
AI / ML
$21.8B risk navigated
01
Experience
工作经历
2013 — Present 2013 — 至今Product Manager — Search Platform
产品经理 — 搜索平台
Mar 2025 — Present
2025年3月 — 至今
- Built Search's first regulatory assurance model from scratch (0→1) — recognized with Spot Bonus.
- 从零构建 Search 首个合规保障模型（0→1）——荣获 Spot Bonus。
Product Manager — LLM Platform
产品经理 — LLM 平台
Jan 2024 — Mar 2025
2024年1月 — 2025年3月
- Launched an LLM platform for marketing asset generation from 0 to 1 — subsequently acquired by NotebookLM.
- 从零上线营销素材生成 LLM 平台——后被 NotebookLM 收购。
⚡ Acquired by NotebookLM
Product Manager — Search Ecosystem & Reader Revenue
产品经理 — 搜索生态 & Reader Revenue
Dec 2021 — Feb 2024
2021年12月 — 2024年2月
- Pivoted product strategy from transactional monetization to first-party reader loyalty model — redesigned billing stack and architected 3 core APIs, cutting integration from 10 months → 2 weeks.
- Led global launch across Americas, APAC, and EMEA — acquired 900+ publishers within 10 months; built system-wide metric framework to quantify reader revenue from scratch.
- Established quarterly publisher experimentation loops, replacing ad-hoc feedback with systematic insights to drive product evolution.
- 将产品战略从交易变现转向第一方读者忠诚度模型——重新设计计费架构，搭建3个核心API，将集成周期从 10个月压缩至2周。
- 主导美洲、亚太、欧非中东全球上线——10个月内引入900+媒体出版商；从零构建全系统读者收入量化框架。
- 建立季度媒体出版商实验循环，以系统化洞察取代临时反馈，驱动产品持续迭代。
Product Manager — Privacy & Ads
产品经理 — 隐私与广告
Apr 2020 — Nov 2021
2020年4月 — 2021年11月
- Architected Google Ads' first unified privacy-safe data strategy — aligned 15+ product lines across 5 divisions, secured VP-level approval, and triggered a public commitment on data deprecation; first time done at this organizational scale.
- Led XFN coalition (Eng / PM / PR / Legal) to codify fragmented data practices into a unified governance framework, de-risking Google's $100B+ ads ecosystem.
- Directed Privacy Sandbox API adoption across 10+ ads teams — insulated core revenue from third-party cookie deprecation while maintaining 99% targeting precision and navigating $21.8B in regulatory risk.
- 构建 Google Ads 首个统一隐私安全数据战略——统一5个部门15+产品线口径，获 VP 批准，触发数据弃用公开承诺；首次在此组织规模落地。
- 带领工程/PM/PR/法务跨职能工作组，将碎片化数据实践整合为统一治理框架，为 Google 1000亿美元+广告生态降险。
- 推动10+广告团队采用 Privacy Sandbox API——在维持99%定向精度的同时，规避第三方 Cookie（3rd-party cookie）弃用风险，管理 218亿美元监管风险；推动 Google Ads 就隐私优先网络生态发表公开承诺。
Product Manager — IT Risk & Zero-Trust Engine
产品经理 — IT Risk & Zero-Trust Engine
Dec 2018 — Apr 2020
2018年12月 — 2020年4月
- Streamlined Google's global security risk engine — optimized access heuristics to reduce false positives by 6%, protecting millions of corporate devices.
- Architected automated self-diagnosis tooling — shifted reactive → proactive system health, reducing operational overhead by $23M while hardening insider-threat defenses.
- Consolidated 10+ fragmented security protocols into unified infrastructure — enabling 80% self-service resolution.
- 优化 Google 全球安全风险引擎——改进访问启发式算法，误报率降低6%，保护数百万企业设备。
- 搭建自动化自诊断工具——从被动维护转向主动系统健康管理，降低2300万美元运营成本，同时强化内部威胁防御。
- 将10+碎片化安全协议整合为统一基础设施——实现 80% 自助解决率。
Senior Product Owner
高级产品负责人
Productized ML models into SaaS platforms in life science · NYC
将机器学习模型产品化为生命科学 SaaS · 纽约
- Invented the world's first Patient Burden Index — predictive model translating qualitative UXR and historical patient data into patient dropout probabilities, reducing dropout rate by 35% across 50+ optimized trial designs.
- Productized ML engine to analyze clinical protocols and generate A/B testing simulations — report generation time reduced 60%, customer satisfaction → 100%.
- Built unified Data Warehouse integrating 23,000+ trials and 7M+ patients, governed by robust data-rights management framework; standardized across all product teams.
- Defined 40+ metric framework for protocol design — accelerated GA of at-risk site-selection platform across 3 departments within 3 months.
- 发明全球首个患者负担指数——将定性用研与历史患者数据转化为受试者退出概率预测模型，优化50+试验设计，将受试者退出率降低35%。
- 产品化临床方案 ML 分析引擎（含 A/B 测试模拟）——报告生成时间降低60%，客户满意度提升至100%。
- 构建统一数据仓库，整合23,000+临床试验与700万+真实患者数据，数据权限管理框架全团队标准化。
- 定义40+指标框架——在3个月内跨3个部门推动高风险站点选择平台 GA。
Associate PM → Product Manager
助理产品经理 → 产品经理
Full product lifecycle management · eContracting platform · NYC
全产品生命周期管理 · 电子合同平台 · 纽约
- Led roadmap and GTM for eContracting — orchestrated 3 agile squads to launch 9 major lender partners (35% growth) and 250+ tax-compliant digital contract templates; drove 42% increase in digital contract volume.
- Directed cross-functional alignment across 15+ internal and 26 external executive stakeholders — systematic iteration drove 19% annual dealer customer growth.
- Engineered cross-system data mapping overhaul — elevated dealer data accuracy by 800% (8×) across a three-sided financial ecosystem.
- Re-engineered customer support workflow — cut response time 2 weeks → 3 days, cleared 75% of legacy tickets within 120 days; empowered sales to surpass annual targets by 50%.
- 主导电子合同平台路线图与 GTM——协调3支敏捷团队上线9大贷款方合作伙伴（增长35%）和250+合规数字合同模板；推动数字合同量增长42%。
- 统筹15+内部与26个外部高管团队跨职能对齐——系统化迭代驱动经销商客户年增长19%。
- 重构跨系统数据映射——在三方金融生态（买家/经销商/贷款方）中将数据准确率提升 800%（8倍）。
- 重新设计客户支持工作流——响应时间从2周缩短至3天，120天内清理75%历史工单；销售业绩超年度目标 50%。
Tech Lead / Manager
技术负责人 / 经理
Key liaison for partnership with NY State Dept of Transportation · NYC
纽约州交通部战略合作核心联络人
- Promoted to manager within 6 months — supervised and mentored a team of 4.
- Reported directly to CEO as key liaison for high-stakes partnership with NYDOT.
- 入职6个月内晋升为管理者——管理并指导4人团队。
- 直接向 CEO 汇报，担任与纽约州交通局高价值合作的核心联络人。
Research Assistant
研究助理
Renewable energy system design and modeling
可再生能源系统设计与建模
- Data modeling for Li-ion battery charging / discharging state estimation.
- Data modeling for lead-acid battery charging / discharging state estimation.
- 锂离子电池充放电状态数据建模。
- 铅酸电池充放电状态数据建模。
Associate Product Manager
助理产品经理
Product innovation · Mobile applications
产品创新 · 移动应用
- Proposed and delivered China's first mobile browser plugin on mobile QQ — helped QQ Browser reach 1M active users in year one.
- Designed and launched China's first cross-platform video chat apps on iOS and Android — subsequently acquired by WeChat.
- Prototyped mobile QQ Instant Messenger for MeeGo OS as part of a strategic Tencent × Intel collaboration; delivered V1 on time.
- 提出并落地中国首个手机浏览器插件（手机 QQ 浏览器）——助力 QQ 浏览器首年突破百万活跃用户。
- 设计并上线中国首款 iOS/Android 跨平台视频通话 App——后被微信收购。
- 完成腾讯 × 英特尔战略合作 MeeGo OS 版手机 QQ IM 原型，按时交付 V1。
⚡ Acquired by WeChat
02
0→1, Every Time
从零开始，每一次
Personal · 2026
个人项目 · 2026
问宫师姐 (qgong.org) — AI college advising agent
问宫师姐 (qgong.org) — AI 升学陪伴 Agent
Claude API · Claude Code · Supabase · Vercel · public-interest · launching before China's gaokao.
Claude API · Claude Code · Supabase · Vercel · 公益性质 · 高考前正式上线。
First ever · 2025
行业首创 · 2025
Search's first regulatory assurance model
Search 首个合规保障模型
Industry-first metrics framework. Spot Bonus recognition.
行业首创指标体系，获 Spot Bonus 表彰。
Acquired · 2025
被收购 · 2025
LLM marketing platform → acquired by NotebookLM
LLM 营销素材平台 → 被 NotebookLM 收购
Built 0→1 at Google. Generative AI for marketing asset creation.
在 Google 从零构建，用于营销素材的生成式 AI 平台。
Personal · 2025
个人项目 · 2025
AI podcast — 10K subscribers in 6 months, fully AI-generated
AI 播客 — 6个月10K订阅，全程 AI 生成
Two series · 150+ episodes · Xiaoyuzhou, Spotify, Apple Podcasts · zero manual production.
两季 · 150+集 · 小宇宙、Spotify、Apple Podcasts · 脚本音频视频全 AI。
First ever · 2021
行业首创 · 2021
Google Ads' first unified privacy-safe data strategy
Google Ads 首个统一隐私安全数据战略
15+ product lines · 5 divisions · $21.8B regulatory risk · public commitment on data deprecation.
统一15+产品线 · 5个部门 · 管理218亿美元监管风险 · 推动 Google Ads 就隐私优先网络生态发表公开承诺。
Monetization · 2022
商业化 · 2022
Reader Revenue Manager — global 0→1 launch
Reader Revenue Manager — 全球 0→1 上线
900+ publishers in 10 months · Americas / APAC / EMEA · onboarding: 10 months → 2 weeks.
10个月引入900+媒体出版商 · 全球三区 · 接入周期从10个月压缩至2周。
World's first · 2018
全球首创 · 2018
Patient Burden Index — world's first predictive dropout model
患者负担指数 — 全球首个患者脱落预测模型
Optimized 50+ trial designs · 35% dropout rate reduction · 23,000+ trials · 7M+ patients in unified data warehouse.
优化50+试验设计 · 受试者退出率降低35% · 统一数据仓库整合23,000+临床试验与700万+患者数据。
Acquired · 2011
被收购 · 2011
China's first cross-platform video chat app → acquired by WeChat
中国首款跨平台视频通话 App → 被微信收购
Built at Tencent. iOS + Android. Also: China's first mobile browser plugin — 1M users year one.
腾讯时期构建。iOS + Android。同期：中国首个手机浏览器插件——首年百万用户。
03
Side Projects
个人项目
Always building 永远在构建01
AI · 0→1 Product
AI · 0→1 产品
问宫师姐 · qgong.org
问宫师姐 · qgong.org
AI college advising agent — Chelsea's digital twin helping students from underserved communities navigate college and career paths. Currently in closed beta ahead of launch before China's college entrance exam.
AI 升学陪伴 Agent——宫师姐的数字分身，帮助来自资源匮乏地区的学生规划大学与职业路径。目前处于高考前内测阶段，即将正式上线。
Claude API · Claude Code · Supabase · Vercel
Visit qgong.org
访问 qgong.org
02
AI · Content · Podcast
AI · 内容 · 播客
Humans Being In China AD/BC
Humans Being In China AD/BC
Two seasons of fully AI-generated English podcasts — scripting, audio, video with zero manual production. BC: Spring & Autumn Period stories from Zuo Zhuan meets modern workplace. AD: Chinese millennial college & early career stories. 150+ episodes across Xiaoyuzhou, Spotify, Apple Podcasts.
两季全 AI 生成英语播客——脚本、音频、视频全程零人工介入。BC：《左传》春秋故事对照当代职场；AD：中国千禧一代升学与初入职场的故事。小宇宙、Spotify、Apple Podcasts 三平台合计150+集。
10,000+ subscribers
6 months · 150+ eps
6个月 · 150+集
03
Writing · In Progress
写作 · 进行中
120,000-word book · Amtrak across America
12万字书稿 · 穿越美国的火车之旅
26 days. 37 states. Amtrak. A book on race, land, and what it means to belong in America — 120,000 words, 300 images. Expected publication: Summer 2026.
26天，37个州，乘坐 Amtrak 穿越美国。一本关于种族、土地与归属感的书——12万字，300张图片。预计2026年夏天出版。
120K words · 300 images
12万字 · 300张图
04
Writing · Community · 10 Years
写作 · 社区 · 十年持续
breakbarriers · Writing & Community
breakbarriers · 写作与社区
10 years of continuous publishing on PM craft, productivity, and AI's impact on human society. 3,000+ subscribers. Also: 72 in-depth interviews in 72 days documenting life trajectories since gaokao — 72 articles guiding small-town students through post-college paths. Founded Google NYC Chinese community from zero to 1,000+ participants.
持续写作十年，聚焦产品方法论、效率与 AI 对人类社会的影响，3,000+订阅者。另：72天完成72场深度访谈，为小城镇学生发布72篇升学参考文章。2019年起从零创立 Google 纽约华人社区，发展至1,000+参与者。
3,000+ subscribers · 72 articles · 1,000+ community
3,000+订阅 · 72篇文章 · 千人社区
becomingchelsea.com
访问 becomingchelsea.com
05
Original Framework · Visual Aesthetics
原创框架 · 视觉审美
Five-Dimension Aesthetic Model
五维审美模型
An original aesthetic theory built from 200+ art gallery visits and years of visual practice. Five axes — Negentropy, Integrity, Nourishing, Uniqueness, Aliveness — plotted in a spherical coordinate system. Beauty is the volume of the polyhedron they form. When any axis goes negative, the geometry collapses inward.
基于200+次画廊参观与多年视觉创作实践提出的原创审美理论。五个维度——抗熵、名实相符、带来能量、独特性、活的——在球体坐标系中张开，美的存在感即五轴构成的空间多面体体积。当任一维度出现负值，几何体拓扑坍塌。
5 dimensions · 200+ galleries
五个维度 · 200+次画廊
Learn about the framework
了解框架
06
Original Framework · Workshop
原创框架 · 工作坊
Life Heatmap
人生热力图
An original framework that visualizes how people spend their time and energy across four quadrants of human activity. Taught as a workshop with 100+ sign-ups.
原创思维框架，将人们的时间与精力分配可视化为四象限人生热力图。已开设工作坊，100+人报名参与。
100+ workshop sign-ups
100+ 人报名
Learn about the framework
了解框架
04